Q. Where are the services performed?
A. All services are performed on site at your home or business.


Q. How do you clean a chandelier?
A. There are 2 general ways of cleaning a chandelier.

1. If the fixture is installed:
   First, all furniture must be moved out of the way. (Please note if the furniture is heavy, it is the client's responsibility to have it moved, or we can arrange to have movers move the items out of the way.) Next, blankets are placed on the ground. The light fixture is left hanging and turned off. While on a ladder, or scaffold, we carefully inspect and clean each individual part of the chandelier. While most parts can be cleaned with the fixture hanging, sometimes it is necessary to remove small parts, clean them, and then replace them.
   
   
   
2. If chandeliers and light fixtures have not yet been installed:
   We bring and set up racks in your home or business from which we can hang the fixture while we clean it. It is then ready for an electrician to install. This option works well for homes being built or remodeled or for new fixtures coming into a home.

Q. How do you clean very hard-to-reach chandeliers?
A. For difficult to reach chandeliers, scaffolding can be set up, or an electrician can remove the chandelier so it can be hung on a rack, cleaned and then re-hung by the electrician.


Q. What do you use to clean a chandelier?
A. We use a special solution created exclusively for cleaning crystal and glass. Depending on the type of chandelier, the solution is either sprayed directly onto the chandelier or onto a lint-free cloth and wiped on. The solution is then wiped off to insure a streak-free glistening shine. For non-crystal and glass parts such as metal frames, dusters and cloths are used.


Q. How long does it take?
A. Due to the intricate nature of the cleaning, each chandelier and light fixture takes a different amount of time. The size, how much cleaning is needed, and the complexity of the chandelier determines the length of the cleaning. Please contact us with specific questions and information concerning your chandelier or light fixture, and we will give you an estimate.


Q. How often should I have my chandelier cleaned?
A.   • Every six months to once a year
      • After construction or renovation
      • When moving into a new home
      • Before a party or event
      • Before the holidays
      • Anytime you want your chandelier to sparkle


Q. I assembled my chandelier and crystals myself. Can you check it and remove/replace/rewire the crystals?
A. Yes. We can check the chandelier and replace the crystals and arrange them in the correct way, if necessary.


Q. My chandelier came with stickers on the crystals that need to be removed. Can you do this and if so, how?
A. Yes, for chandeliers that are received with stickers, we can remove them. A special sticker remover safe for crystals and glass is used.


Q. What area do you service?
A. San Francisco and the entire Bay Area. Please contact us to find out if you are in our service area.


Q. What is the cost of your services?
A. The cost of services depends on the scope of work to be performed. Please contact us to arrange for a free estimate.


Q. Are rush services available?
A. Yes, and appropriate rush fees will be applied.


Q. Do you have references?
A. Yes. References are available upon request.